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Frequently Asked Questions

Everything you need to know about BeatConnect

Getting Started

What is BeatConnect?

BeatConnect is the storefront platform for music makers. It lets you build, publish, and sell sample packs and audio plugins under your own brand with playable previews, custom domains, and integrated payments.

How do I create an account?

Click 'Get started free' and sign up with your email. You can start uploading and selling products immediately on the free plan.

Is BeatConnect really free to use?

Yes! Our free plan lets you publish 1 product with playable previews and a basic storefront. We only charge a 10% commission on sales. Upgrade to Pro for unlimited products and lower fees.

Sample Packs

What formats can I upload?

We support WAV, AIFF, MP3, and FLAC audio files. Simply upload a ZIP file containing your samples and we'll process everything automatically.

How does auto BPM/key detection work?

When you upload samples, our AI automatically analyzes each file to detect tempo (BPM) and musical key. You can review and edit these values before publishing.

What are playable waveform previews?

Unlike other platforms, BeatConnect lets customers browse folder structures and tap to preview any sample instantly before buying. This audio-first shopping experience leads to higher conversion and fewer refund requests.

Plugin Builder

Do I need coding experience to build plugins?

No! Our visual node editor lets you design audio processing chains by connecting building blocks. Drag and drop knobs, sliders, and visualizers to create your plugin's interface.

What plugin formats are supported?

We export VST3, AU (Audio Units), and AAX formats. All exports are code-signed and ready for distribution on macOS and Windows.

Can I use my own audio processing code?

Currently, plugins are built using our visual node system. For custom DSP, you can combine and configure our built-in audio nodes to create unique effects.

Selling & Payments

How do I get paid?

We use Stripe Connect for payments. Once connected, earnings are deposited directly to your bank account on a rolling basis (typically weekly).

What are the commission rates?

Free plan: 10% commission. Pro plan ($19/mo): 5% commission. Studio plan ($49/mo): 3% commission. Stripe's processing fees (approximately 2.9% + $0.30) are additional.

Can I set my own prices?

Absolutely. You have full control over pricing. We support one-time purchases and subscription models.

Do you handle taxes?

We collect and remit sales tax/VAT in applicable jurisdictions. You're responsible for reporting income from sales on your tax returns.

Storefront & Branding

Can I use my own domain?

Yes! Pro and Studio plans include custom domain support. Point your domain to BeatConnect and we handle the SSL certificate automatically.

How much can I customize my storefront?

You can customize colors, upload your logo, add a header image, and configure your product layout. Pro plans can remove BeatConnect branding entirely.

Can I embed my store on my existing website?

Yes, we provide embed codes for individual products and full storefronts that you can add to any website.

Still have questions?

We're here to help. Reach out and we'll get back to you as soon as possible.

Contact Support